Complaint Procedure

Complaint Procedure

Any person who has patient safety issues or concerns about the care, treatment or services  he/she or a loved one received at any Bellin Health facility, that has not been addressed by Bellin Health, is encouraged to contact Bellin's management at 433-7869.

If the concerns cannot be resolved by Bellin, the person has the right to contact any of the following organizations:

The Joint Commission

The Joint Commission
Office of Quality Monitoring
One Renaissance Blvd
Oakbrook Terrace, IL  60181
800 994-6610
complaint@jointcommission.org

Bureau of Quality Assurance/Health Services Section
2917 International Lane
Suite 300
Madison, WI 53704
608 243-2024

Medicare Patients

MetaStar
2909 Landmark Place
Madison, WI 53713
800 362-2320